Hoped for a good experience but was disappointed. The staff ignored us for most of the time we were there. We waited over an hour to be seen and weren't informed of any delay. This was hard for me because of my chronic pain, sitting in a chair for so long really took its toll on my body. :( After we confronted the staff, the doctor came out, told us we were meant to wait for a while, (we had no idea) and we finally got seen. She examined my chinchilla and was very good with her and handled her gently. They ignored our questions didn't do any lab work. They gave us some medication, but it didn't stop her itching. The doctor is pretty good with animals, not so much with people. Overall I hoped for a better experience with this place.
We are so lucky to have Dr. Ray here in Nashville. We live about an hour away. I tried a local vet in town for my small parrot that was having respiratory problems. After a few wasted months in which we could easily have lost our girl, we found Dr. Ray. She spotted the problem, which was a vitamin deficiency, right away. She otherwise would have continued on antibiotics and never gotten well. She has never rushed our appointments and always explains everything that is going on. Love her staff, too. Wish I would have gone there much, much sooner. If you have a small pet or bird she is the vet to see.
Dr. Ray is an excellent, very knowledgeable, very diligent and hard working professional. As both an employee and a client, I can easily say that Dr. Ray knows what she is talking about when it comes to these cute little guys (or not so little guys). She would gladly take hours explaining everything you would ever need to know about your exotic pet, if that is what you needed.
And as an employer, she has always been very fair and understanding about things that happen outside of work. But she will always make sure that the workplace stays professional and well maintained. For the amount of time I have been working under Dr. Ray, I have never seen anything that would EVER make me feel like I am in an unsafe work environment. She is very protective of her employees and makes sure we always have everything we could need to do our job.
Great experience. Very nice and professional.
Very Good, Very helpful. Had an issue with my African Grey and his leg and this was the only place remotely close to me that had after hours. Very knowledgeable and very nice polite I couldn't be happier with the service. Explained everything I needed and was able to answer all my questions and give me suggestions. I would recommend to anyone with exotic pets.
I highly recommend Dr. Ray to anyone with an exotic pet and will continue to for as long as she is in practice (which will be a very long time!).
Avian And Exotics Center Of Nashville is a US Veterinary Care based in Old Hickory Nashville, Tennessee. Avian And Exotics Center Of Nashville is located at 3806 Old Hickory Blvd, Old Hickory, TN 37138, USA.
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